refund policy
Last updated May 4, 2026. This page explains the public refund posture for Brutus AI credit purchases and billing questions.
credit purchases
Brutus Starter is a recurring $10 monthly subscription. Additional token packs are one-time purchases. If you believe you were charged incorrectly, contact us and include the charge details so we can review it directly.
refund review
Refund requests are handled case by case. We review factors such as duplicate charges, obvious billing errors, and situations where the service was not delivered as described.
how to request help
- email hello@brutusai.coach
- include the email used for the account
- include the date, amount, and reason for the request
response expectation
We will review billing issues manually and reply as quickly as practical. If a refund is approved, processing time can depend on the payment provider and card issuer.